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WhatsApp replies to privacy policy criticism: Alleges Aarogya Setu, Zomato collect same data


LAST UPDATED: May 13, 2021, 4:47 p.m.

New Delhi (Anish Yande): WhatsApp has responded to privacy-policy claims in response to a petition filed in the Delhi High Court. The messaging service stated that many other websites and apps have policies similar to WhatsApp’s updated policy. 

WhatsApp responds to privacy policy criticism:


The Facebook-owned messaging app has alleged that privacy policies of companies including Zomato, Koo, Ola,  Big Basket, and Truecaller have privacy policies similar to WhatsApp’s updated policy. WhatsApp stated that some companies collect more data as compared to the data that WhatsApp would collect.

WhatsApp also alleged that the government’s contact tracing app Aarogya Setu collects more data as compared to WhatsApp. 

The messaging service has reportedly stated in the affidavit that the actions it would take if the new privacy policy update is blocked by the Delhi High Court. WhatsApp would disrupt other tech companies in India, which include companies involved in setting up online appointments with doctors and grocery deliveries. 

Delhi High Court had previously responded to a petition filed against WhatsApp. The High Court had stated that accepting the privacy policy was ‘voluntary’. Delhi HC stated that Google Maps also require the same permissions and that users can choose to opt-out of the platform if they did not agree with the terms and conditions. 

WhatsApp users to get limited functionality mode if they do not accept terms:

The messaging app had faced backlash from users for the controversial privacy update. Initially, WhatsApp had provided users till February 8 to accept the terms. 

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Following the backlash, WhatsApp revised its deadline for accepting the terms to May 15. According to a spokesperson from WhatsApp, accounts of users would not be deleted if they did not accept the terms. However, the users who do not accept the new policy would keep receiving more frequent reminders regarding the policy. 

If users do not accept the privacy policy for several weeks, they would keep receiving reminders. Users would then be using WhatsApp in “limited functionality” mode. Through the limited functionality mode, users would not be able to check their chats on WhatsApp. They would be able to check and reply to chats if a pop-up notification comes up and users can pick up incoming audio and video calls.

 Image Credit: Google

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