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Slack outage snarls remote work on the first Monday of 2021

Getting back to work after the Christmas and New Year’s holidays was even harder than expected on Monday.

That’s because Slack, the business messaging app that’s become a staple for many companies to communicate with their remote workers during the COVID-19 pandemic, crashed on the first full work day of 2021.

The company released a statement shortly after 10 a.m. Eastern on Monday noting that “customers may have trouble loading messages or connecting to Slack,” adding that its team is investigating the issue.

Half an hour later, Slack Technology Inc.
WORK,
-0.72%

 released another statement noting that it had no additional information to share, writing, “Thanks for bearing with us.”

Remote workers unable to send direct, real-time messages to their bosses and colleagues turned to Twitter to express their frustration, crack jokes — or, to commiserate over that collective “I’m not ready to go back to work yet” feeling, as well as fears that 2021 was shaping up to be just as chaotic as 2020.

More than 10 million users and 750,000 companies use Slack, the service has reported. Slack shares were down slightly during the disruption on Monday morning.

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